As a retailer for model sports and e-mobility, it is important to us to ensure a reliable customer service.
This means our customers support advise that before, during and after the purchase, and, if necessary, also provide for a corresponding complaints handling.
If you have discovered a specific product that you would like to purchase but are not sure about its specifications or handling, please contact us! Our competent staff will be glad to help you. The best way to do this is to visit one of our local shops. If you do not have an arrival for you: telephone consultation or contact via e-mail is also possible! We are glad to be here for you.
If you discover a fault or damage to your model or product, please contact our complaints department. We will endeavor to help you and make a repair or replacement if necessary.
Our opening hours:
Monday-Friday: 10:00 - 18:00
Saturday: 09:00 - 12:00
Shop manager: Patrick Nader