Service and Support

As a retailer for model sports and e-mobility, it is important to us to ensure a reliable customer service.
This means our customers support advise that before, during and after the purchase, and, if necessary, also provide for a corresponding complaints handling.

If you have discovered a specific product that you would like to purchase but are not sure about its specifications or handling, please contact us! Our competent staff will be glad to help you. The best way to do this is to visit one of our local shops. If you do not have an arrival for you: telephone consultation or contact via e-mail is also possible! We are glad to be here for you.

If you discover a fault or damage to your model or product, please contact our complaints department. We will endeavor to help you and make a repair or replacement if necessary.

Shop Deutschlandsberg:

Modellsport Schweighofer GmbH
Business Park 9
A-8530 Deutschlandsberg
Austria
E-Mail: info@der-schweighofer.at
Complaints: reklamation@der-schweighofer.at

Our opening hours:
Monday-Friday: 10:00 - 18:00
Saturday: 09:00 - 12:00

Shop manager: Georg Tiefengraber

 

Shop Vienna:

Modellsport Schweighofer GmbH
Laxenburger Straße 88
A-1100 Vienna
E-mail: shopwien@der-schweighofer.at
Complaints: reklamation@der-schweighofer.at

Our opening hours:
Monday to Friday: 10:00 - 18:00
Saturday: 09:00-12:00

Shop manager: Patrick Nader

 

Shop Munich:

Modellsport Schweighofer GmbH
Bäckerstraße 8
D-81241 München Pasing
E-Mail: shopmuenchen@der-schweighofer.at
Reklamation: reklamation@der-schweighofer.at

Our opening hours:
Monday to Friday: 10:00-18:00
Saturday: 09:00-17:00

Shop manager: Christina Zeitler